[SlimDevices: Radio] Looses wifi connection when turned off...

[ToddeSwe]

Hi

First i had a turn on problem and now this.

When i start the radio it has lost the wifi connection and i have to
renew it every time i want to use it.
This problem started after i had updated my Asus RT-AC58U a couple of
days ago. What have i missed? Or what could have changed?
I thought it was "keep connection alive" option in the iOS app i had
turned off but no it was not.

ToddeSwe


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[origoreo]

Same problem here I haven't use it lately it's annoying.


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[ToddeSwe]

Yes it is, if I restart it everything is fine until I want to use it
again.

Is there any rules one must follow in the router settings? I’ve recently
changed my router from netgear to asus. So all old settings are gone.
Does the radio support all new protocols etc etc?!


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[DJanGo]

Post by ToddeSwe
Does the radio support all new protocols etc etc?!

802.11g only


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[ToddeSwe]

Is that something I must change in the router? Can’t find anything about
this in the settings.


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[bpa]

You need to look at the problem and get some idea of underlying issue.

For example, Is the Radio losing connection due bad signal, due IP
change, incompartibility (e.g. wrong MTU size)

Thinsgs to checlk as more hard info is needed
1. Check nerwork signal level on Radio
2. What are Radio diagnostics
3. Check network speed test
4. What is IP address of radio before and after reconnection ?
5. Any detail in the rouiter log ?
6. Turn off "fancy" router features such as channel bonding


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[ToddeSwe]

Post by bpa
You need to look at the problem and get some idea of underlying issue.
For example, Is the Radio losing connection due bad signal, due IP
change, incompartibility (e.g. wrong MTU size)
1. Check nerwork signal level on Radio
It is very good it's just 2-3 meters from the router.
2. What are Radio diagnostics
It can't be used due to my server does not support it it says when i was
trying to start it.
3. Check network speed test
It's fine and fast.
4. What is IP address of radio before and after reconnection ?
I've set it to one specifik ip all the time.
5. Any detail in the rouiter log ?
I don't have logging on :) I will check that and see what it says.
6. Turn off "fancy" router features such as channel bonding
The router is new so i've not turned on anything fancy or anything i
dont understand.
Make sure Router is using latest firmware - just in case there is a fix
for something.
I did and that's what started my problem, after i had updated the router
firmware this problem started.
Ac58U feature-wise looks like an update to RTN66U which I have used for
many years without problem.

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[bpa]

Post by bpa
You need to look at the problem and get some idea of underlying issue.
1. Check nerwork signal level on Radio
It is very good it's just 2-3 meters from the router.

That is not the measurement given by the radio menu
Setting/Advanced/Diagnositics/Wireless Info

Post by bpa
2. What are Radio diagnostics
It can't be used due to my server does not support it it says when i was
trying to start it.

the radio menu Setting/Advanced/Diagnostocs/Network health - does not
need the server to work ?
What menu are using ?
What version of server are you ising ?

Post by bpa
3. Check network speed test
It's fine and fast.

That is not an answer from RAdio menu Setting/Advanced/Network Test


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[ToddeSwe]

Post by bpa
That is not the measurement given by the radio menu
Setting/Advanced/Diagnositics/Wireless Info
the radio menu Setting/Advanced/Diagnostocs/Network health - does not
need the server to work ?
What menu are using ?
What version of server are you ising ?
That is not an answer from RAdio menu Setting/Advanced/Network Test

Hope this is what you ment:


Wireless Diagnostic says:


Name of network
MYNaneOfMyWireless
Protokoll
WPA2-PSK
Wifi Signal
100%
IP adress
192.168.1.209
IP
255.255.255.0
IP Gateway
192.168.1.1
DNS
192.168.1.1

Network helth:

Ping network 34.244.221.118 not ok



Serverinfo

mysqueezbox.com
34.243.12.154
Ping
Did not work to ping
tcp por 3483
ok
TCP port 9000
ok
registering of mysqueezbox.com
-
Logitech Media Server
not connected

the rest says not connected

Where can i find out what server version i am using?


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[bpa]

The results are helpful.

The reason for checking the Network Diagnostic menu is sometime the
antenna in Radio gets broken. The 100% and some of the other details
seem to indicate that wifi is OK.
The appearance of the address as 34.243.12.154 (amazon address) and
34.244.221.118 (mysqeezebox.com) mysqueezebox.com seems to indicate
that DNS is working.
Do you use DHCP ?

The answers to the test indicate that your radio is connected to
mysqueezebox.com and not a local LMS sever.

I don't know your setup -
Do you have a local LMS server on your home network (server version is
shown in WebUI Setting/Info tab)
If you have a local LMS server - go to Radio top level menu (home
button) and select My Music, connect to local LMS and then run Server
Info menu again.


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[ToddeSwe]

I don't want to selebrate yet but i change the channel from 11 to 1 and
the radio has worked all evening. :)


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[bpa]

I don't want to celebrate yet but i change the channel from 11 to 1 and
the radio has worked all evening. :)

If it works then it looks like the issue is associated with interference
from other strong wifi neighbours or possibly devices (e.g. faulty
microwave).

Come back if problem returns.


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[ToddeSwe]

Thanks!

If not my locking the same internal ip works I’ll go through your list.




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[ToddeSwe]

Yes I will if it fails or if not so other can benefit out of this info.


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